Privacy Policy

Last Updated: December 1, 2025

Introduction

Welcome to Qview ("qview.dev", "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our task queue monitoring service.

Information We Collect

Information You Provide

• Email Address: Used for account creation, billing notifications, monitoring alerts, and service updates
• Account Credentials: Login credentials are encrypted and stored securely
• Redis Connection Information: Server URLs, ports, authentication credentials, and database numbers needed to monitor your task queues
• Billing Information: Processed and stored by our payment processor, Dodo Payments, who acts as our Merchant of Record

Information We Collect Automatically

• IP addresses and browser information for security purposes
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process billing and send invoices
• Communicate important service updates
• Improve our service and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

Data Security

We take security seriously:

• Encryption at Rest: All sensitive data, including Redis Server credentials, is encrypted in our database using industry-standard encryption
• Encryption in Transit: All data transmission uses SSL/TLS encryption
• Password Security: Account passwords are encrypted using industry-standard hashing algorithms
• Access Controls: Strict internal access controls limit who can view your data

Third-Party Services

We work with trusted third-party providers:

Payment Processing: Dodo Payments acts as our Merchant of Record and processes all billing. We do not store credit card information directly. https://dodopayments.com/privacy-policy

Data Retention

• Active account data is retained as long as your account remains active
• After account deletion, your data is permanently deleted within 30 days
• Billing records may be retained longer for tax and legal compliance purposes

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account and data
• Export your monitoring data
• Opt-out of non-essential communications

To exercise these rights, contact us at support@qview.dev

Cookies

We use essential cookies for authentication and service functionality. We do not use advertising or tracking cookies. You can instruct your browser to refuse all cookies, but some features may not function properly.

Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or through our service.

Contact Us

For privacy-related questions, contact us at support@qview.dev.